1. Information We Collect

Depending on how you interact with our store, we may collect the following information:

• Contact details: Your name, email address, phone number, and shipping or billing address.
• Order information: Products purchased, order history, delivery details, and transaction-related records.
• Payment information: Payment details processed by our payment providers. We generally do not receive or store complete payment card numbers.
• Technical information: Your IP address, browser type, device information, and website usage data.
• Communications: Information you provide when contacting our customer support team.

2. How We Use Your Information

We may use your information to:

• Process orders, payments, shipping, and deliveries.
• Provide customer service and respond to inquiries.
• Manage returns, refunds, and order-related issues.
• Maintain, secure, and improve our website and services.
• Detect fraud, prevent unauthorized activity, and protect our business.
• Send marketing communications where permitted by law and subject to your preferences.
• Meet applicable legal, accounting, and regulatory obligations.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to support essential store functions, remember preferences, understand website usage, and improve your shopping experience.

• Essential cookies help the website and checkout function.
• Analytics technologies may help us understand how visitors use our store.
• Advertising technologies may be used where enabled and permitted by applicable law.

You can manage cookies through your browser settings and any consent tools provided on our website. Disabling certain cookies may affect website functionality.

4. Sharing Your Information

We may share relevant information with trusted third parties when necessary to operate our store, including:

• Shopify: Our ecommerce platform and related store services.
• Payment providers: To process and verify transactions.
• Shipping providers: To deliver orders and provide tracking updates.
• Service providers: Companies that support website operations, analytics, security, or customer service.
• Legal authorities: Where disclosure is required by law or necessary to protect legal rights.

5. Data Security & Retention

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or disclosure.

We retain information for as long as reasonably necessary to fulfil orders, provide services, resolve disputes, maintain business records, and meet legal obligations.

No method of online transmission or electronic storage can be guaranteed to be completely secure.

6. Your Privacy Rights

Depending on where you live, you may have rights to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate information.
• Request deletion of certain personal information, subject to legal exceptions.
• Withdraw consent where processing is based on consent.
• Opt out of marketing emails by using the unsubscribe link.
• Exercise other privacy rights available under applicable law.

To submit a privacy request, contact us using the details below. We may need to verify your identity before responding.

7. International Data Transfers

Your information may be processed or stored in countries other than your country of residence, depending on where our service providers operate.

Where required, appropriate safeguards will be used for international transfers in accordance with applicable privacy laws.

8. Children’s Privacy

Our website is not intended to be used by children who are not legally able to enter into online purchasing transactions in their jurisdiction. We do not knowingly collect children’s personal information in violation of applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The revised version will be published on this page with an updated date.

10. Contact Us About Privacy

If you have questions about this Privacy Policy or wish to make a privacy request, contact our team using the details below.