1. About CardCraze Sleep

CardCraze Sleep provides an online shopping experience for sleep-related products, including mattresses and bed frames. References to “CardCraze Sleep,” “we,” “us,” or “our” mean the business operating this website. “You” and “your” refer to anyone visiting or purchasing from our store.

Our online store is hosted on Shopify, which provides the e-commerce platform that allows us to offer products and services.

2. Eligibility & Website Use

By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction, or that you have the necessary permission from a parent or legal guardian.

You agree not to use our website for unlawful purposes, attempt to interfere with its security or operation, submit false information, or misuse our content or services.

3. Products & Product Information

We make reasonable efforts to display accurate product descriptions, images, dimensions, colours, and other details. However, the appearance of a product may vary depending on your screen or device.

Product information, availability, specifications, and prices may be updated from time to time. We do not guarantee that every product description or other website content will always be completely accurate, current, or error-free.

Where a product detail is important to your purchase, please contact us before placing your order.

4. Prices & Payments

Product prices and applicable charges are displayed at checkout. The final order total will depend on the products purchased and any applicable shipping, taxes, or other charges shown before payment.

Prices and promotions may change without prior notice, but changes will not alter an order we have already accepted except where permitted by law or agreed with you.

Payments are processed through the payment methods made available at checkout. You agree to provide current, complete, and accurate billing and contact information for your purchase.

5. Orders & Order Acceptance

Placing an order is an offer to purchase the selected products. We reserve the right to review, decline, or cancel an order where permitted by law, including where a product is unavailable, a pricing or listing error has occurred, or an order appears fraudulent.

If we cancel an order after payment has been taken, we will arrange an appropriate refund for the cancelled items.

Please review your order details carefully before submitting your purchase. If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered processing or shipment.

6. Shipping & Delivery

Available shipping destinations, estimated delivery times, shipping charges, and other delivery information will be shown on our website or at checkout where applicable.

Delivery dates are estimates and may be affected by carrier delays, weather, customs procedures, or circumstances outside our reasonable control. We will make reasonable efforts to communicate material order updates when possible.

Please provide a complete and accurate delivery address and contact information. You are responsible for checking that the delivery details are correct when placing an order.

7. Returns, Refunds & Cancellations

Returns, refunds, and any applicable cancellation conditions are governed by our Returns & Refunds Policy, which should be read alongside these Terms of Service.

Please review that policy before purchasing so you understand the applicable return window, product condition requirements, and how to request a return or refund.

Nothing in these terms is intended to limit any consumer rights that cannot lawfully be excluded or restricted.

8. Promotions & Discount Offers

Promotional offers, discount codes, and special pricing may be subject to additional conditions, including eligibility, expiry dates, or restrictions on combining offers. Any applicable conditions will be communicated with the promotion.

We reserve the right to correct promotional errors and discontinue or amend offers where permitted by law.

9. Intellectual Property

Unless otherwise stated, the website’s text, branding, graphics, layout, and other content are owned by or licensed to the relevant rights holder and are protected by applicable intellectual property laws.

You may use the website for personal, non-commercial shopping purposes. You must not reproduce, distribute, modify, or commercially exploit website content without prior written permission, except where permitted by law.

10. Third-Party Services & Links

Our website may use third-party services, including Shopify, payment processors, shipping providers, and external websites. These services may be subject to their own terms and privacy policies.

We are not responsible for the content, policies, or practices of third-party websites that we do not operate. Accessing third-party services is at your discretion, subject to applicable law.

11. Disclaimer & Limitation of Liability

To the extent permitted by law, our website and its content are provided on an “as available” basis. We do not guarantee uninterrupted or error-free access to the website.

To the extent permitted by applicable law, CardCraze Sleep will not be liable for indirect or consequential losses arising from your use of the website. Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including applicable consumer rights.

12. Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims arising from your unlawful use of the website or your material breach of these terms, where those losses are legally attributable to your actions.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how personal information may be collected, used, and handled. Please review it to understand our privacy practices.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements. The latest version will be published on this page with an updated revision date.

Your continued use of the website after revised terms are published means that you acknowledge the updated terms, to the extent permitted by law.

15. Governing Law

These terms are subject to the applicable laws and consumer protection requirements that govern our business and your purchase. Nothing in this section removes any mandatory rights or protections available to you under the laws that apply to your transaction.

If a provision of these terms is found to be unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

16. Contact Us

If you have questions about these Terms of Service, please contact CardCraze Sleep using the details below.